"Just want to thank you for getting Kay and I an opportunity to visit with Nancy about our LTC needs.  Wish I could say we bought a large new policy, but, alas, based on our visit, the one we have is a good one, and hopefully sufficient.

But Nancy is a real pro, knows the ins and outs of old and new LTC, and has a unique approach of focusing on the care givers as well as the care recipient.  She can simplify our unintelligible insurance policies to the point where even Kay and I can understand them.  We think you have done a good think linking your mutual talents in this new field."